Shipping policy

Shipping Policy

Last Updated: 27th October, 2026

At Threadmark, we want your shopping experience to be smooth and hassle-free. This Shipping Policy explains how we process, ship, and deliver your orders.

1. Order Processing Time

All orders are processed within [PROCESSING TIME-10-15 days including delivery]. This timeframe includes order processing, packing, dispatch, and delivery.

Our business days are [Mon-Sat BUSINESS DAYS], excluding public holidays and other non-working days, where applicable.

During sales, festive seasons, or periods of high order volume, processing and delivery may take a little longer. We appreciate your patience and understanding.

2. Shipping Methods Available

We offer standard shipping for orders placed through our website. Depending on your location and the availability of courier services, your order will be shipped through a suitable delivery partner.

Express shipping may be available on request and will be chargeable separately. Availability and delivery timelines will depend on your location and courier service.

3. Delivery Timeframes

Our estimated overall timeframe for processing and delivery is [PROCESSING TIME-10-15 days including delivery].

Please note that delivery timelines are estimates and may vary depending on your location, courier availability, weather conditions, public holidays, or other circumstances beyond our control.

4. Shipping Costs

Shipping costs: [SHIPPING COST-included]

Where shipping charges are included in the product price or order total, no additional standard shipping fee will be charged at checkout unless clearly stated otherwise.

Additional charges may apply for express shipping, international shipping, or special delivery requests. Any applicable additional charges will be communicated to you before your order is shipped.

5. Order Tracking

Once your order has been dispatched, tracking information will be shared with you when available through your registered email address, phone number, or WhatsApp.

You can use the tracking details provided to check your shipment's progress. Please allow some time for the courier's tracking system to update after dispatch.

6. Delivery Issues and Delays

While we do our best to deliver your order within the estimated timeframe, delays may occasionally occur due to courier disruptions, incorrect or incomplete addresses, weather conditions, public holidays, or other unforeseen circumstances.

Please ensure that your shipping address, phone number, and other delivery details are accurate when placing your order.

If your order is delayed, the tracking information is not updating, or your package appears to be lost or delivered incorrectly, please contact us so we can assist you.

Threadmark is not responsible for delays caused by circumstances beyond our reasonable control. However, we will make reasonable efforts to help resolve delivery-related concerns.

7. International Shipping

We may offer international shipping to selected countries, subject to courier availability and serviceability.

International shipping charges are calculated separately and depend on the destination country, package weight, shipping method, and applicable courier rates. Please contact us before placing your order to confirm availability, estimated delivery time, and shipping costs.

International orders may also be subject to customs duties, import taxes, and other fees imposed by the destination country. These charges, where applicable, are the customer's responsibility unless otherwise agreed in writing.

International delivery timelines may vary due to customs clearance and local delivery conditions.

8. Express Shipping and Urgent Orders

Need your order urgently? We may be able to arrange express shipping or assist with urgent delivery requests, depending on product availability, your location, and courier services.

Express shipping is chargeable separately and is subject to confirmation before dispatch. Additional charges and estimated delivery timelines will be communicated to you in advance.

For urgent orders, express delivery requests, or questions about delivery timelines, please contact us on WhatsApp at +9180854-11185 before placing your order. We recommend confirming availability and delivery estimates with us first.

Please note that express shipping does not guarantee delivery by a specific date unless explicitly confirmed by Threadmark.

9. Incorrect Address or Failed Delivery

Please double-check your delivery address and contact details before completing your purchase.

If a shipment is returned to us because of an incorrect address, an unavailable recipient, or repeated failed delivery attempts, additional shipping charges may apply for reshipping the order.

Please contact us promptly if you need assistance with your delivery details after placing an order.

10. Contact Us

If you have any questions about shipping, delivery timelines, tracking, or urgent orders, please reach out to us:

Store Name: Threadmark
Email: Threadmarkk@gmail.com
WhatsApp: +9180854-11185
Business Days: Mon-Sat 

We appreciate your trust in Threadmark and thank you for shopping with us!